Frequently Asked Questions

Product Information

Q: How many times can I restick my flpnstk™ before it loses its sticking power?

A: How quickly the sticker loses its tackiness depends on how clean you keep the sticker. If it gets dirty, simply rub and rinse the dirt off of the anti-gravity stick under running water. Then let it dry about 15 minutes or until completely dry. Keep the protective flap closed tightly when not in use. After it is cleaned and dried, do not leave your flpnstk uncovered and exposed to the air for more than 10 minutes or the gel will dry out.

Q: Can I remove my flpnstk and use it on another device?

A: Yes, you can peel your flpnstk off your phone or device and it can be reused on another device. The best way to do it is peel upwards from the bottom, slowly from one corner. DO NOT use the flap to pull the sticker as this may damage the flap. If it gets dirty in the transfer process, simply follow the cleaning instructions.

Q: What if my flpnstk won’t stick?

A: flpnstk is a sticky phone pad designed to stick to most flat, clean surfaces, but not ALL.

Surfaces to avoid:

  • Any type of fabrics
  • Rounded surfaces where the flpnstk™ gel cannot bond completely to the surface area
  • Surfaces that have been treated with waterproof, silicone or petroleum based products (i.e. Armor All or similar protectant on the dashboard of your car). If you get any such substance on the sticker if may not work properly; simply proceed to the cleaning instructions before using again.
  • Rough textured or grooved surfaces may also pose a challenge to the mighty flpnstk.

    Hey, even Superman has his kryptonite right?


    Shipping Information

    Q: Does flpnstk offer international shipping?

    A: Yes, we ship our zero-gravity phone case attachments internationally. During checkout, the shipping rates will be updated to reflect the address in the destination country. We have very competitive international rates; the delivery time will vary depending on the destination. International delivery usually takes between 2-3 weeks.

    If you select your home currency on the HOME PAGE, in the menu tab, all charges will be reflected in that currency.

    Q: How much does shipping cost?

    A: You can enter your shipping address prior to checkout to see the all the shipping options and their respective rates.

    We also offer FREE SHIPPING on orders over $25. Make sure you select the FREE SHIPPING tab to avoid unnecessary shipping charges on your sticky phone holders.

    Q: How do I get FREE shipping?

    A: Simply add at least $25 USD to your shopping cart and receive FREE shipping.

    It will stick to just about anything -
    the shower wall, bathroom mirror, computer screen, drywall, car seats, and more!


    Exchanges & Refunds

    Q: Do you offer exchanges or refunds?

    A: We do not do exchanges but we will absolutely replace or refund if your flpnstk is defective or damaged. Simply contact our super duper customer solutions team for a speedy resolution.

    If you are unsatisfied with your flpnstk for any reason, we offer a 100% satisfaction guarantee.

    Wholesale

    Q: Do you offer wholesale opportunities?

    A: Yes. Just fill out the wholesale contact form with your Tax ID and/or resale certificate and someone from our sales team will get in contact with you.


     

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